Security Q&A

Q: How safe is Microsoft 365?

Microsoft serves billions of customers globally allowing them to aggregate data from a diverse range of consumers, and they have thousands of security experts working hard to identify and address threats. Microsoft invest heavily in this area of their platform because it underpins the trust consumers have in their brand, and this is evidenced by the fact that they are the market leader in five crucial security areas. While Microsoft owns the infrastructure and products, protecting it from failure and other threats, it is up to the customer to make full use of the suite of security solutions. In simple terms, they provide a closed door, the lock and the key, but it is up to the customer to turn the key. This is one of the reasons CommunityIT add value to your IT investment by ensuring the best available

Q: What does CommunityIT do when it comes to cyber security?

As your service provider we take responsibility for configuring your security following industry best practices, and actioning any updates as needed. We apply a base level of security that can be tightened, loosened or adapted as needed for your organisation. We will train your administrator to monitor and refine settings, and depending on which package you sign up to, we can also perform these tasks for you.

Q: What happens if there is a cyber security breach?

CommunityIT have a set of protocols that come into play when there is a suspected breach and these aim to prevent further access and damage in the short term. We strongly recommend having suitable cyber insurance in place as an important measure that allows a team of cyber security professionals to thoroughly scan and decontaminate your system. CommunityIT will work closely with your nominated insurance provider to carry out these activities.